At jili369, your personal data is handled with the utmost care and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
We are committed to keeping your personal information secure, private, and used only for the purposes you would reasonably expect. Here is a quick overview of our core privacy commitments.
All personal and financial data transmitted between your device and jili369 is protected using industry-standard SSL/TLS encryption. Your GCash, PayMaya, and banking details are never stored in plain text on our servers.
jili369 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with trusted service providers who are contractually bound to protect it and use it solely to support jili369 operations.
Identity verification documents collected during KYC — such as your Philippine passport, UMID, or PhilSys ID — are used exclusively for identity verification and regulatory compliance. They are stored securely and never shared without legal basis.
Filipino players have the right to access, correct, and request deletion of their personal data held by jili369, subject to legal retention requirements. You can exercise these rights at any time by contacting our support team via live chat.
jili369 uses cookies to improve your gaming experience, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
jili369 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of every Filipino player under this law.
This Privacy Policy ("Policy") describes how jili369 ("jili369," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who access the jili369 platform at jili369.org. By using jili369, you acknowledge that you have read and understood this Policy. This Policy is governed by the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and applicable PAGCOR guidelines.
jili369 is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of a good gaming experience, and that trust begins with being transparent about how we handle your information.
This Privacy Policy applies to all personal data collected through the jili369 website at jili369.org, our mobile-optimized platform, customer support channels, and any other services we provide. It covers data collected from registered players, prospective players who browse the platform, and individuals who contact our support team.
jili369 acts as the data controller for the personal information described in this Policy. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as data processors and are bound by strict contractual obligations to protect your information.
We encourage you to read this Policy in full. If you have any questions about how jili369 handles your personal data, our support team is available 24/7 via live chat on the platform. You can also reach us by email at the address provided in Section 13.
jili369 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:
jili369 collects only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (e.g., responsible gaming assessments).
jili369 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal requests, support chat messages |
| Automated collection | Cookies, session logs, IP address capture, device fingerprinting during platform use |
| Third-party providers | Payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, fraud detection partners |
| Publicly available sources | Sanctions lists, politically exposed persons (PEP) databases, regulatory watchlists — used for AML compliance |
Where jili369 collects personal data from third-party sources, we ensure that such collection is lawful and that the third party has the appropriate authority to share that data with us.
jili369 uses your personal data for the following purposes:
You may opt out of marketing communications from jili369 at any time by updating your communication preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the jili369 platform or receive service-related communications.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, jili369 processes your personal data on the following legal bases:
| Legal Basis | Processing Activities |
|---|---|
| Contractual necessity | Account creation, payment processing, game access, customer support — all necessary to fulfill our agreement with you as a player |
| Legal obligation | KYC/AML compliance, age verification (21+), regulatory reporting, responding to lawful authority requests |
| Legitimate interests | Fraud prevention, platform security, responsible gaming monitoring, improving our services |
| Consent | Marketing communications, optional cookies and analytics, personalized promotions |
Where jili369 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
jili369 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
jili369 engages trusted third-party service providers to support platform operations. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, fraud detection systems, and customer support tools. All service providers are contractually required to process your data only on jili369's instructions and to maintain appropriate security standards.
jili369 may disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes disclosures required under PAGCOR guidelines and AML/CTF regulations. jili369 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jili369's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.
jili369 may share your personal data with third parties in other circumstances where you have provided explicit consent for such sharing.
All third parties with whom jili369 shares personal data are required to maintain confidentiality and implement appropriate technical and organizational security measures. jili369 remains responsible for ensuring that such sharing complies with the Data Privacy Act of 2012.
jili369 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze how the platform is used. A cookie is a small text file placed on your device when you visit jili369.org.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for platform functionality — login sessions, security tokens, game state | No |
| Functional | Remembers your language, display preferences, and responsible gaming settings | Yes |
| Analytics | Collects anonymized data on platform usage to help us improve the jili369 experience | Yes |
| Marketing | Used to deliver relevant promotions and measure the effectiveness of our campaigns | Yes |
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling non-essential cookies may affect the functionality and personalization features of the jili369 platform.
jili369 does not use cookies to track your activity on third-party websites. Our tracking technologies are limited to activity within the jili369.org platform and are used solely to improve your experience and maintain platform security.
jili369 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & registration data | Duration of account plus 5 years after account closure |
| KYC / identity documents | Duration of account plus 5 years, or as required by AML regulations |
| Financial transaction records | Minimum 5 years from the date of the transaction |
| Gaming activity logs | Duration of account plus 2 years after account closure |
| Customer support records | 3 years from the date of the interaction |
| Marketing preferences | Until you withdraw consent or close your account |
After the applicable retention period, jili369 will securely delete or anonymize your personal data. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
Self-exclusion records are retained for a minimum of 5 years after the exclusion period ends, to prevent circumvention of responsible gaming measures. This retention is required under PAGCOR responsible gaming guidelines.
jili369 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
While jili369 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili369 login credentials. If you suspect your account has been compromised, contact our support team immediately via live chat.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights with respect to your personal data held by jili369:
You have the right to be informed about how jili369 collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.
You have the right to request a copy of the personal data jili369 holds about you. We will respond to access requests within 30 days of receipt, subject to identity verification.
You have the right to request correction of any inaccurate or incomplete personal data held by jili369. You can update most account information directly through your account settings, or by contacting our support team.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. This right is subject to jili369's legal retention obligations under Philippine law.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to the processing of your personal data where jili369 relies on legitimate interests as the legal basis. You also have the right to object to direct marketing communications at any time, without providing any reason.
If you believe jili369 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details on how to file a complaint are available on the NPC's official website.
To exercise any of your data rights, contact jili369's support team via live chat on the platform or by email at the address listed in Section 13. We may need to verify your identity before processing your request. We will respond to all valid requests within 30 calendar days. Complex requests may require up to 60 days, in which case we will notify you of the extension.
jili369 is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, access to jili369 is limited to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, jili369 requires all players to confirm that they are at least 21 years old. We conduct age verification as part of our KYC process using government-issued Philippine identification documents. Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned, and the account will be permanently closed.
If you are a parent or guardian and believe that a minor has registered on jili369 or provided us with personal data, please contact our support team immediately via live chat. We will investigate and take appropriate action, including deletion of the minor's data and closure of the account, as quickly as possible.
jili369 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify you through one or more of the following methods:
The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how jili369 protects your personal data. Your continued use of the jili369 platform after any update constitutes your acknowledgment of the revised Policy.
For non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of the Policy, or updates to contact information — jili369 may update this Policy without providing advance notice. The updated Policy will be effective immediately upon posting to jili369.org.
If you disagree with any changes to this Privacy Policy, you have the right to close your jili369 account and request deletion of your personal data, subject to our legal retention obligations. Please contact our support team to initiate this process.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili369 handles your personal data, please do not hesitate to reach out to us. Our Data Privacy team is available to assist you.
jili369 Data Privacy Team
Email:
Support: Available 24/7 via live chat on the jili369 platform
For formal data subject requests — including access, rectification, erasure, or portability requests — please contact us via email with the subject line "Data Subject Request" and include your registered account email address and a description of your request. We will acknowledge receipt within 3 business days and provide a full response within 30 calendar days.
If you are not satisfied with jili369's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.
Now that you know how we protect your data, join thousands of Filipino players enjoying slots, bingo, poker, and live casino games — all secured by industry-leading privacy practices. 21+ only. Play responsibly.